9:30am – Where is guestroom technology headed?
With the arrival of HDTV, IPTV and the increasing trend for guests to carry their own content of their iPOD, what does this all mean to hotels as they consider refurbishing their guestrooms. A panel of experts will answer your questions.
Michael Anderson, The Hospitality Shoppe
Brendon Granger, Teleadapt
David Marshall, DAVD Consulting Engineers

10:45am – Is there a phone in your future?
With everyone using their mobile phone, why do hotels need a guest room phone? How do PABX vendors combat this?
Kyle Stubbs, Director of Communications, Accor Asia Pacific
Roland Panda, National Account Manager, Hospitality Tourism & Leisure, Integ
Milton Purcell, Senior Executive Manager - Hospitality, NEC

11:30am – Morning Tea sponsored by Softbrands

12:05pm – PMS vs Distribution Strategies, CRM & Business Intelligence
Julian Bish, Director, Biko Technologies
Erik Munoz, Director of Business Partner Programs, Hotel Prophets

1:00pm – Lunch & Exhibition

2:30pm – The Good, The Bad and The Ugly
This panel will discuss the likes and dislikes of technology bells and whistles. What works and what doesn't.
Max Hitchins, The Hospitality Doctor
Andrew Edsor, Franchise Manager, Quest Apartments
Lorraine Duffy, Business Development Manager, HMAA

3:15pm – Contract negotiations
What are the steps to ensure that the contract you have with your vendor is at the best price and protects your interests over the life of the contract.
Ted Horner, Consultant, E Horner & Associates

4:30pm – Exhibition

5:00pm – 6:30pm Cocktails on the Exhibition Floor sponsored by IDeaS

Note that the program is subject to change although we intend to run as advertised. Conference price includes morning tea & lunch.